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Seek to understand a bully
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I'm sorry you're upset. I can understand how you might see it that way.
Can you help me understand why this is so important to you?
Can you help me understand why you are so upset?
How did you arrive at that conclusion?
Why are you so upset over this?
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Ignore the bullying
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Alternative 1: Act as if he didn't say anything, then ask a friendly question unrelated to the bullying
Alternative 2: Thank him for his comments but don't respond (even if he asked you a question)
Alternative 3: Say "Yes, yes, I understand" while he is talking, then change the subject when he is done
Alternative 4: Respond with a brief question or comment, then change the subject or leave:
Where did you get that idea?
That's an interesting perspective.
Thanks for being so honest with me.
Maybe your expectations of me were too high.
(wait for answer) Oh, that's what I thought you said.
Alternative 5: Make a direct contradiction, then change the subject or leave:
No, I never believed that.
Alternative 6: Thank him and end the conversation:
Thanks for your input. I'm going back to work now.
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Give a friendly speech
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1. Show the bully that you understand his pain.
I can understand why you're upset. (Then explain why you think he is upset.)
2. Empathize with the bully's pain.
(Then explain why he doesn't deserve it.)
3. State your intention to help the bully.
I want to help you with this.
4. Tell him your specific plan for helping him and give him some alternatives to choose from
I'm going to try to help you. Here's what I'm going to do___. Would you rather do ___ or ___?
5. Ask him what he would like to do.
What do you think we should do?
6. If he ignores your position or alternatives, repeat your intentions and his alternatives. That let him know you aren't going to be bullied.
Look, I'll help you if I can, but you need to either ___ or ____. I'm not going to ___!
7. If you can't get him to choose from your suggestions, back off and end the conversation.
Why don't you think about it, then let me know what you want to do.
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