by Dave Chapman.
All rights reserved.
Want to learn more? There a number of outstanding books that can help.
The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity On the Job
by Gary Namie, Ph.D. and Ruth Namie, Ph.D.
Emotional Blackmail:When the People in Your Life Use Fear, Obligation, and Guilt to Manipulate You
by Susan Forward, Ph.D.
Toxic People:10 Ways of Dealing With People Who Make Your Life Miserable
by Lillian Glass, Ph.D.
Mobbing:Emotional Abuse in the American Workplace
by Noa Davenport, Ph.D., Ruth Distler Schwartz and Gail Pursell Elliott
Stop Being Manipulated: How to Neutralize the Bullies, Bosses, and Brutes in Your Life
by George H. Green, Ph.D. and Carolyn Cotter, MBA
Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst
by Dr. Rick Brinkman and Dr. Rick Kirschner
In Sheep's Clothing:Understanding and Dealing With Manipulative People
by George K. Simon, Jr., Ph.D.
Verbal Judo:The Gentle Art of Persuasion
by George J. Thompson, Ph.D.
Emotional Intelligence:Why it can matter more than IQ
by Daniel Goleman
Putting Emotional Intelligence To Work:Successful Leadership is More Than IQ
by David Ryback
The Awakening of Intelligence
by Jiddu Krishnamurti